Under Review

The Under Review category is used to organize feedback, feature requests, or bug reports that are currently being evaluated by the Trloop team. This stage ensures that all submissions are properly analyzed for feasibility, priority, and alignment with the platform’s goals.

Purpose:

• To notify users that their feedback has been acknowledged and is being actively considered.

• To allow Trloop's team to review and assess the potential implementation or resolution of the feedback.

• To maintain transparency and build trust with the user community.

How It Works:

1. Once a feedback item is submitted, it is moved to the Under Review category if it requires further evaluation by the Trloop team.

2. During this phase, the feedback may be discussed internally or with users for clarification and additional details.

3. After the review process, feedback is either:

   • Accepted: Moved to the Planned category for implementation.

   • Rejected: Moved to the Done/Closed category with a reason provided.

Example Scenarios:

• A user requests a new feature, such as “Dark Mode”, and the team needs to evaluate its feasibility and user demand.

• A bug report is submitted, and the development team is verifying the issue and its impact on the platform.

User Notification:

• Users who submit feedback that is moved to the Under Review category receive a notification or email update to inform them of the status change.

• Additional comments may be added by the team to ask for clarification or provide an update.

Status Duration:

• Items in this category typically remain under review for a defined period, such as 7–14 days, depending on complexity and priority.

Best Practices:

• Ensure that feedback in the Under Review category is updated regularly to keep users informed.

• Avoid letting items remain indefinitely in this category without providing an update or resolution.